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Partnerships Manager

Job Details

Apply Job ID R181386 Location: Nottingham
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Partnerships Manager

About this role

We are passionate about the credit card products we offer and want to reach as many new customers as possible, that’s where you come in. 

Capital One has a number of strong and exciting co-brand partnerships across the UK. This role will ultimately be responsible for maximising one or more of those partnerships in a well managed way, and driving strong business returns for both parties.

What you’ll do

  • End-to-end ownership of our relationship with the partner; from day to day approvals and monitoring of marketing, to performance tracking and development of future growth plans.

  • Optimising all aspects of the partners performance with the primary aim of delivering growth for Capital One.

  • Proactively seeking growth opportunities and new capabilities alongside the partner, and own the delivery of these into the market.

  • Understanding every aspect of the partnership - From up to date trading performance by pulling and analysing large data, through to the branding of communications - You will be the main point of contact both internally and externally, so you’ll be a passionate brand ambassador for the partnership.

  • Working collaboratively with design, marketing and product teams to support thinking on the look and feel of the end product.

  • Analysing all available data (using SQL/Snowflake) to show actionable insight and ultimately make commercial business decisions, including occasional credit decisions.

  • Acting as the subject matter expert on the partnership, supporting other areas of the business in understanding and impact or opportunities.

What we’re looking for

  • Experience of managing relationships and driving commercial decisions – particularly utilising data to make decisions.

  • Ability to work autonomously and with a proactive mindset, and willing to pursue and explore different routes to solving problems.

  • Strong analytical skills - Whether demonstrated through academic or professional experience, you’ll be at ease with numbers and enjoy solving problems that present numerically. SQL skills would be an advantage, however this is coachable.

  • A great communicator, able to effectively convey messages to our marketing partners and senior stakeholders within the business.

  • Comfortable working collaboratively with associates from across the business; from Legal & Compliance, Service Management, Technology and Operations.

  • Ability to prioritise  across multiple projects and deliverables  in a very high pace environment.

  • Experience working within a regulated environment would be desirable.

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.  We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.

Where and how you'll work

This is a permanent position based in our Nottingham offices.  

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you;

  • Bring us all this - and you’ll be handsomely rewarded with a role contributing to the roadmap of an organisation committed to transformation

  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

  • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

  • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

  • OutFront – to provide LGBTQ+ support for all associates

  • Mind Your Mind – signposting support and promoting positive mental wellbeing for all

  • Women in Tech – promoting an inclusive environment in tech

  • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
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