Principal Site Reliability Engineer - Services
Job Details
About this role
Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of these values is our Software Engineering department, whose primary role is to be an effective enabler of Capital One’s ambitions.
We are keen to add a Principal Site Reliability Engineer to our Nottingham based team whose primary focus is to provide effective management of the evolution and reliability of both existing/under development service applications.This role will act as a Technical lead of Site Reliability Engineers responsible for maintaining and improving back-end services for our most critical customer and/or data applications within the cloud.
We’re looking for an experienced professional whose technical skill set lies primarily with technologies/frameworks such as Java and whose passion for software engineering allows them to be a true inspiration to those that they work with on a daily basis, including team members based both on and offshore. AWS is Capital One's hosting platform of choice so your experience of Cloud-based architecture will stand you in good stead.
Our Principal Site Reliability Engineers are people who have the required skills to lead by example and are able to build strong and valuable relationships with both internal and external stakeholders. They have the ability to face into ambiguity and understand how to make sense of complexity.
We are proud of who we are and what we do and this is an exciting time to join Capital One as we are excited about what the future holds.
What you’ll do
Lead a group of engineers responsible for maintaining and improving our back-end services for our most critical customer and/or data applications within the cloud.
Help to shape and deliver the goals and vision set out by your Site Reliability Engineering Manager (SREM) through your team and hands-on engineering.
Contribute to the major optimisation and improvement themes within the team. Identifying opportunities to reduce operational overheads through observability and service automation.
Drive engineering best practice (e.g, Operational Excellence, Security, Quality, Resilience etc.) and set standards across the team and wider SRE community.
Innovate within your team and contribute within your technical domain.
Deliver key pieces of intent from inception through to design and hands-on delivery, in collaboration with your SREM.
Estimate, scope and plan your work within an agile environment.
What we’re looking for
Production-grade experience of developing and managing API’s using Java & Springboot. Excellent understanding of SOLID principles, SOA, HTTP and REST.
Production experience running microservices on container orchestration architectures.
Passionate about API testing utilising tools similar to Wiremock, Pact, Postman and Cucumber.
Good understanding of API authentication and authorisation mechanisms like OAuth.
Knowledge using monitoring & logging tools like NewRelic or Logzio to troubleshoot problems in a distributed network of systems.
Excellent understanding of infrastructure as code and CI/CD pipeline management via Jenkins.
Good knowledge of Maven or Gradle.
Development experience within AWS.
Strong experience in back-end architectural and design patterns.
Able to effectively communicate and partner across engineering to maximise inner-sourcing opportunities and reduce waste.
Extensive knowledge to successfully identify, troubleshoot and pre-empt operational issues.
Where and how you'll work
This is a permanent position and is based in our Nottingham Head Office.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.
Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.
What’s in it for you
Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
OutFront – to provide LGBTQ+ support for all associates
Mind Your Mind – signposting support and promoting positive mental wellbeing for all
Women in Tech – promoting an inclusive environment in tech
EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
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